Product Safety
It is our policy to only deal with reputable distributors for our products. We make every attempt to research not only the distributor but our toys as well. I know with recent lead paint scares, some parents are hesitant in purchasing toys. I personally randomly test some of my own products with lead paint test kits. I recommend that every parent randomly test their children's toys as well. My children personally have at least 1 of every item in my store. I would not sell something that I wouldn't allow my own children to play with.

Customer Service
I try my best to give each customer individual customer service. I am the only one who runs The Toy Bakery and I make every effort to let each customer know how much I appreciate their business. I feel very blessed that in the big internet world with the millions of places our customers can shop, they chose us! It's something I do not take for granted. I truly appreciate each and every customer and I am dedicated to 5 star service.

Shipping Information - Domestic & International
It is our policy to only ship USPS Priority Mail. Not only does this include tracking but it also is one of the fastest delivery methods with reasonable rates.

International Buyers:
You are responsible for your own duties and taxes that your country may impose at clearance. Please check with your customs before purchasing from me how the process works.

All orders are shipped within 24 hours of payment received. Most are shipped SAME DAY! Please take the weekends into account when placing an order on the weekends. To make a Saturday shipment, payment must be received by 9AM CST, otherwise the order will fall into a Monday morning shipment.

Please allow a little extra delivery time during the holiday seasons. I will always ship SAME day but that doesn't mean the post office can accommodate as quickly during peak times.

Payment Methods
We gladly accept Google Checkout, Paypal, Personal Checks, Money Orders & Cashier's Checks for your payment.

When paying by any other method than instant Paypal or Google Checkout, please allow time for your payment to arrive and clear. Remember that Paypal eChecks do have a clearing time as well.

Florida Sales Tax
Only residents of Florida are charged state sales tax. Hey, it's a small price to pay for living here! I am a legitimate business. We all have to pay up. ;)

Returns & Exchange Process
Returns are never an easy thing for the buyer or me. I know that every case is a little different and must be treated with a different approach. I do my refunds based on exchange mostly, but in some cases (If item is no longer available), I will issue store credit. I understand your hard earned money is important to you. Should you have a need for a return, just contact me. We'll work it out.

Please notify us of your intent to return within 3 days of receiving the item.
We require a photo of the item if damage is claimed. Please also photograph the shipping box.

Item must be returned at the expense of the buyer with tracking provided.
Item must be returned in it's exact shipped state ~ in it's original, unopened packaging.
Item must not contain any odors of smoke, pet, perfume, etc. -- If I open the box and smell these things, I will deny your return.

Your return will be subject to a 10% restocking fee of the sale price.

Communication is Key
If you have experienced a problem or have a concern regarding any part of your order process, do not hesitate to contact us. We are very approachable and want to make sure you are 100% satisfied.